Extremely accommodating, helpful, professional and excellent customer service.
Despite the implications of operating due to Covid19, the hotel was exemplary in terms of sanitisers, temperature recording, face masks, social distancing, perspectives screens while serving food, cutlery in pre-prepared packs.
Brilliant service from the Entertainments/Francesco team especially the sailing (Omar & Davide); tennis with Allesandro.
The Sea Spirit Scuba diving centre were amazing and Alina delivered the advanced open water diving course in a professional and fun manner.
Mrs Goodburn, UNAHotels Naxos Beach Sicilia
Excellent and extremely efficient company to deal with. Easy booking of accommodation, flights and transfers. Representative in Sicily easily contactable should you have a problem or require help although this was not needed during our two week stay at Hotel Villa Sonia, Castelmola. Will not hesitate to use again and would thoroughly recommend.
Absolutely stunning location and a really fabulous hotel. Rooms very nicely appointed, fabulous bathroom, super comfortable bed, even a coffee maker too. Attentive, friendly staff, all speaking excellent English. Nothing too much trouble.
Fabulous accommodation with wonderful service. Rafaela (the owner) and her whole team were so helpful, I would particularly mention Valentina who just couldn't do enough for us but the whole team were friendly and so eager to help. We absolutely loved it.
La Scibina exceeded our expectations overall. The staff, the accommodation, the facilities, the food, the service- everything was outstanding and we had such a good time. I would not hesitate to recommend this to anyone else. Fantastic!
We had a wonderful holiday. The hotels were as Elaine described and the transfers were smooth. If I were to return to Sicily or any of the other Islands I would definitely use Just Sicily. The service was seamless.
Ms Eversley, Hotel Federico II Central Palace
Just Sicily offer a very professional service ensuring all of the details are covered. When I made my initial enquiry the team were very helpful and were able to give me additional information about the local area and events. We were very impressed with the pack that was delivered in the post which included a map of Sicily and our travel details, including flight times. I would definitely recommend to friends and family and use them again myself.
Mrs Pocock, Monaci delle Terre Nere
I found dealing with Just Sicily extremely easy and convenient. They're very professional and knowledgeable and provide great customer service. I worked with Aurora on the planning side and she was superb and never tired of answering any questions we had - then, once in Sicily, we knew we had Gianna, if we needed anything.
La Scibina was the best place we have stayed in Italy. It is stunning and so peaceful. There are only 7 apartments but 2 immaculate swimming pools, which even included inflatable toys (which were pumped up every morning) for the kids. As well of plenty of sun loungers there are several other areas of shade for people to sit and relax in. If you want it, there is an amazing homemade breakfast (with their own produce) on offer, with coffees and ice creams available throughout the day. Every detail has been thought through from beach towels and buckets and spades to take out, to tea towels, washing up liquid and sugar. There is a small but well maintained play area, a garden with fruits you can pick and a discreet carport within the complex for everyone to park under to save you getting into a boiling car (which really came in handy in the 42 degree heat!). La Scibina's complex is accessed with a key card, so it is secure and car free for kids to roam around. The apartments are clean, beautiful and spacious. There are large private patios as well as balconies, with tables, chairs and sun loungers. The windows have blackout blinds which was ideal for kids naps and siestas. The small staff team are friendly and always accessible but not in your face. La Scibina is someone's vision, which they have executed perfectly. We can't recommend it enough.
Taormina was a wonderful town to be in on our first visit to Sicily. Hotel Monte Tauro was centrally situated to enjoy all the charms of the town. Stunning views from our hotel room. Your representative Gianna Vargetto, was most attentive with her text communications and ready answers to our questions. Certain alterations to the layout of the breakfast room during our stay, added a better feel to the room, enhancing the view. Super pool and pool bar staff. Reception made us very welcome.
Lovely hotel - Excellent service all round - Staff very attentive and helpful. Rooms spotless - clean linen and towels when you needed them. Tea and Coffee Making facilities would have been a bonus in rooms. Dinner at Hotel was expensive and menus could be more innovative especially for Vegetarians. All in all though 5*. Thank you!
Quite simply the best hotel we have ever stayed in. Above all, the staff were all most helpful, friendly and approachable which meant that the atmosphere of the hotel was delightful. A super pool and lovely grounds with a great variety of places to sit We enjoyed our stay there very much indeed .
We liked the quirkiness of this hotel perched up in Castelmola and were very pleased we chose it rather than one in Taormina. The reception staff were most friendly and helpful our room was comfortable and we enjoyed the hotel facilities.
A fascinating holiday which we enjoyed greatly and were very pleased we used your company and picked what we wanted to see at our own pace. We would recommend you without hesitation and have already started to do so to our friends Thank you.
The arrangements worked perfectly; thank you! We particularly appreciated the follow up texts by the excellent Just Sicily rep (Gianna) and also the map and guide book. We will definitely recommend your company (and Sicily!) to our our friends. Thank you!!
Loved it! The staff were really helpful and always available to assist with recommendations and advice. The apartment was great and we all thought the pool was one of the best we've come across. Tried the breakfast and that was really nice too. Can we keep this place a secret please?!
Staff were exceptionally friendly and helpful, outstanding. From guiding us from the airport in thick fog late in the evening and ensuring the car hire company and hotel looked after us, Gianna was exceptional.
Excellent location, central for everything. lovely room; balcony with amazing views. Very nice pool also. Driving down the steps to the hotel can be a bit daunting, but reception will send someone up to do it for you. Mamma Mia grocery store round the corner makes up excellent sandwiches.
Lovely place to stay. Great room, beautiful grounds and pool, excellent location but what really makes this place special are the lovely owners and the amazing food. It is a real family atmosphere and the convivial home cooked dinners with carefully selected local wines were a highlight of our holiday.